Privacy Policy


The new data protection regulations (GDPR) state that all companies have a privacy policy to explain why we collect your data and what we do with it.

As a Cranio-Sacral therapist (CST) and massage therapist, I must collect personal data about your lifestyle and medical background (including historical).  Your medical history may be contra-indicated to the CST and massage.  Please provide all details past and recent.  This will give the information I need to provide you with the best possible therapy.  Any information not provided, or refused, may result in non-continuation of therapy.

Legitimate Interest

I cannot proceed with the therapy ‘safely’ without collecting information.

It may be required that I contact you to confirm appointments, confirm exercise routines, or for another reasons.


If I have your consent, I may send you information that may be relevant to you.  You can withdraw this consent at any time by a convenient method in writing please.


Records must be retained for 8 years after the most recent appointment (or after age 25).  I will destroy your records after 8 years.

I am transferring to cloud based storage which has be specifically designed for complementary therapies.  They are GDPR compliant. This storage is more efficiently secure and accessible by me, no one else, unless you give written permission.  Please let me know if you have any queries regarding the storage of your notes and if you are not satisfied by my response, your are welcome to contact the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, SK9 5AF.  Tel: 0303 1231113, or email On the day

I will use mail chimp to access you by email for general communications.  Mail chimp will have your email address and name on their server.

You have the right to see your personal data that I have.  Any factual errors can be corrected at your request.  You can also ask me to destroy your records after the legal time has elapsed.

If you have any questions or concerns, please contact:

Janet Gray.  07980974333.  Email

If you are unsatisfied with my response, you have the right to raise the matter with the Information Commissioner’s Office.  ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.  Telephone 0303 123 1113